Doug and Cassi Glass wrote:
I had the recall done on11/9/10 and the recall parts quit 1/7/11. Stuck in Key West with a fridge full of spoiling food. Norcold will expedite the replacement parts with a call from the only repairman in town. He refused to make the call saying I could wait my turn like everyone else.
Great customer service.
No reason for your food to be spoiling. Just go to a Wal-Mart and buy an ice box and do it the way we done it before we got all this fancy motorhomes. What has happened is that we are spoiled and expect miracles. It is too bad the service man gave you that answer to wait your turn, but that is life.
