Fire Hazard Appliance Recalls UPDATED NORCOLD INFO 11-20-2010

Sounds like he has a propane igniter problem. When he disconnects from the land line then it should switch to propane. If he has the mode switch on the refrigerator set to AC then it won't switch to propane automatically. He has to set the mode switch to AU. Or he could have a problem with the 12 volt feed which would cause the ignition not to work.

Guess we just have to hope he reads all the post. The problem discribed sounded similiar to the one I had with the broken heating tube.