Forum Discussion
MrDoneIt65
Aug 09, 2011Explorer
rwenner...that is what recalls do. They absolve the corporation of any liability issues. The problem was identified, a solution found, the recall was done, they did what they had to do to correct the problem. My fridge worked for 7 years with no problem. Then we found a broken heater tube when the freezer would work and the fridge wouldn't. The dealer told us we would have to buy a new unit. The heater tube cost $49.00 and I replaced it myself.
Then Norcold sent us the recall notice with the sensor that had to be reset constantly until it wouldn't reset anymore. The technician said our refrigerator was fixed, but it didn't work like it had before. So then we got the second recall and they put a Chinese made black box on the coils with wires running to the exhaust pipe. The red light came on within 4 hours. We contacted Norcold and they sent a technician to check it out. Surprise, surprise, the coils were blown. Norcold informed us the refrigerator was out of warranty, (duh?) and they had no liability for the coils blowing.
Thanks to this forum I found out about the Amish replacement coils and did a google to get further information. I ordered the new coils and installed them according to the instructions. The refrigerator works fine with no Chinese recall black box. The tubing is heavier, they have double coils instead of single, and go on the refrigerator just like the OEM. I turned it on and everything worked. I checked the coils and they were really hot which worried me. I checked the cooling fans and found the wires had been switched on the control box. Because of the fan design if the black and white wires are switched, even though it is DC current, the fans do not kick on. I put the wires on correctly and the refrigerator works perfectly. Don't know how the wires got switched but I can almost guarantee that if they were switched before the recall Chinese box was put on the old coils then the heat would have caused the coils to blow. I have no proof nor evidence to point the finger at any of the techs that worked on the refrigerator. I just know I didn't switch them, I just know I fixed them. Good Luck and Happy Camping.
Then Norcold sent us the recall notice with the sensor that had to be reset constantly until it wouldn't reset anymore. The technician said our refrigerator was fixed, but it didn't work like it had before. So then we got the second recall and they put a Chinese made black box on the coils with wires running to the exhaust pipe. The red light came on within 4 hours. We contacted Norcold and they sent a technician to check it out. Surprise, surprise, the coils were blown. Norcold informed us the refrigerator was out of warranty, (duh?) and they had no liability for the coils blowing.
Thanks to this forum I found out about the Amish replacement coils and did a google to get further information. I ordered the new coils and installed them according to the instructions. The refrigerator works fine with no Chinese recall black box. The tubing is heavier, they have double coils instead of single, and go on the refrigerator just like the OEM. I turned it on and everything worked. I checked the coils and they were really hot which worried me. I checked the cooling fans and found the wires had been switched on the control box. Because of the fan design if the black and white wires are switched, even though it is DC current, the fans do not kick on. I put the wires on correctly and the refrigerator works perfectly. Don't know how the wires got switched but I can almost guarantee that if they were switched before the recall Chinese box was put on the old coils then the heat would have caused the coils to blow. I have no proof nor evidence to point the finger at any of the techs that worked on the refrigerator. I just know I didn't switch them, I just know I fixed them. Good Luck and Happy Camping.
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