First Time Buyer...Updated 03/06/2006
This post is intended to be helpful to the first time buyer of a motor home. For those of you who don't fall into that category or believe this post is incomplete or off the mark, do us all a favor, a...
Forum Discussion
Clark and Susie wrote:
We're on our way from Flagstaff to pick up our first motorhome. I think that any of us who have survived the "buying a used RV experience" should get combat pay. We looked at 9 different dealerships from Flagstaff to Tucson. La Mesa in Tucson was the worst. We walked in with what we wanted and how much we'd pay for it. Don't these people ever LISTEN to what you're saying? It was one salesman after another(the vultures were circling) trying to get us to buy something that was over the price we'd budgeted, playing one game after another. By the time we got out of that place, we were both so angry that we just wanted to go home. Then we did get a unit in Mesa at Camping World. We were scheduled to do a walk through the following Friday. My husband took a half day off and we drove the 160 miles it is from our house to Mesa. The last thing tested on the unit was the generator. It didn't start. I thought - Of course it doesn't work. They promised to have it ready by Saturday morning, so we got a hotel. The next morning my husband called the dealership to inquire as to when we could pick the unit. The reply to his question was, "Huh? I don't know what you're talking about. We don't have anybody here to fix it until Monday." So here we are going back to Phoenix to try once again to pick it up....Oh, the last thing the salesman said to us after we'd bought it was, "I'll make sure that everything goes smoothly from here." We tried :h:hto call him when it wasn't going so smoothly but he called in sick. Is this normal?
If you are asking an opinion; the answer is yes; this is normal. "You Will Not Get What You Thought You Paid For". Good luck on getting warranty work done. Anything that isn't WRITTEN IN THE CONTRACT didn't happen by law, unless you can prove it by witnesses. You must assume that every word that the salesmen says is a lie; period. Always have a good attorney in your back pocket. It is a requirement for doing business in the RV Industry. I look at the RV salesmen the same way I look at a used car salesmen.
