BOJU 0121 wrote:
The biggest issue is we are expected to blindly place our coach back into the hands of Forest River and whoever they deem to do the repairs with no discussion on how they intend to repair any of the items. As an example, On the sides of the slide outs there are black lines where the slide seals stuck to the slide out. The black is rubber torn loose from the slide seals because they were not properly serviced prior to closing the slides. How does Forest River intend to repair? Clean the sides of the slide and call it fixed? Replace and service the damaged slide seals. Which would you want? If I knew how to post pictures here I would, but if you want to see what I mean I'll be glad to forward the pictures. Send me an email privately with your email address.
A manufacturer needs to evaluate the problems and then decide how to fix. They are unlikely to say how they will do this in advance.
As long as they agree to a new dealer for you or repair at the factory then you need to find a way to work with them. They may have made mistakes, but you have to work with them not try to control them. Explain your concerns and see how they do.
Your alternatives are lemon law, arbitration, or an attorney. Personally I think that would be counter productive and more stressful right now and a big mistake. You need to give them a chance to correct things.
