Not all Mercedes Benz dealers service Sprinters. We have two Mercedes Benz dealers within 12 miles of our house but have to go 100 miles to a Rochester MB dealer or 40 miles to a Freightliner dealer. We once stopped (2006) at a claimed Dodge Sprinter dealer in Fairfax, VA. They had the doors OK but the ceiling clearance with the lifts was what constrained them they said. I think it was the lift capacity because all they had to do was raise a few inches to service tires. That was 2006. I hope things had improved for them. Mercedes Benz said last May they were adding 6-8 Sprinter service centers per month. I believe I read for a Mercedes Benz dealer to add Sprinter service that it would cost about a million dollars in investment.