Hey...I never have a problem feeling dumb when something starts working ;)...I just spend a lot of time looking over my shoulder after that because if I have no understanding of WHY it happened, I'm expecting it to happen again, at the worse possible time.
My only experience with them was when I called to order a new current sensing coil for my unit. This is basically a donut of wire that goes around the neutral connections in the electrical panel...and is used to determine, inductively, how much current is being drawn.
Tech there refused to help. Said I would need the part number from the coil (don't have it). He said there were hundreds of possibilities. I challenged that, as I just can't believe a company would have a hundred different coils all to inductively sense up to 50amps of draw on a wire.
It's on my list to research...can probably find one somewhere else.
Jim
