bluwtr49
Jul 23, 2013Explorer II
Interesting Service Experience
A week or so ago we took the MH to Pacific Truck in Coburg, OR for a complete fluids change including switching to ELC coolant. BTW, they really are a class outfit, Very careful, clean, and quick. Considering that the coolant change is quite involved they did the whole jog about 5 hours.
But....isn't there also a "But", when I went to check out I noticed a charge for 42 qts of oil. Interesting since the C-12 hold 36 qts. To their credit, they immediately sent a tech out to double check and yep, I was overfull. 5 qts were drained out before the level was correct (the dipstick is calibrated).
Turns out, the tech that did the oil change was told it was a C-13 engine which does hold more oil.
I'm not sure what would have happened if it hadn't been caught but I suspect it would have been messy.
That issue aside, I would still recommend them to anyone for service.
But....isn't there also a "But", when I went to check out I noticed a charge for 42 qts of oil. Interesting since the C-12 hold 36 qts. To their credit, they immediately sent a tech out to double check and yep, I was overfull. 5 qts were drained out before the level was correct (the dipstick is calibrated).
Turns out, the tech that did the oil change was told it was a C-13 engine which does hold more oil.
I'm not sure what would have happened if it hadn't been caught but I suspect it would have been messy.
That issue aside, I would still recommend them to anyone for service.