jkmac408
Aug 23, 2014Explorer
Interstate Power Services Gillette Wyoming
Last Tuesday we were headed up I25 when the check trans light came on. We stopped at Buffalo KOA for the night and I got out my Allison book to find a service center. The closest was in Gillette so next morning I called Interstate and told the lady in service what I had and she told me to bring it on in. When we got there the service manager told them to get right in. They had a tech on it in about 20 min. He hooked up a computer to it and checked out the code and transmission. Said the tranny was fine no problem,the code was that the tranny had lost communication with the engine momentarily and if it did it again to stop and turn the engine off for a minute. Then start back up and it would reset it. As you can imagine this was a huge relief. But to top it all off they didn't charge me a penny, said it was on them. Everyone was very nice and helpful and concerned. You don't often find this kind of service and I just wanted to commend them for it,