This is truly good news.
Good service by anybody anywhere on anything is good anymore.
Really good for MB Sprinter owners too. There's a lot of talk about how to find service for them, and you found good service fast.
Maybe it's a Canada Thing... We had a rental Camry in Calgary AB when a window wouldn't stay up. Toyota shop took care of it. No charge no paperwork. Even though it was probably an accident. The tech thought somebody "smoked a mirror" by catching it in a carwash, parking garage, etc. and that warped the window track. At any rate, they got it done. Quickly, Professionally, Cordially.