Mfg. (new vehicle) warranty question

ItsyRV wrote:
It's possible the warranty is showing based on manufacture delivery date because no new information has been entered such as a selling dealer. Once a selling dealer (should be the RV sales center) processes the new vehicle sales info, the warranty should revert to the day of first end user sale. The RV manufacture isn't considered a first user sale purchase unless they registered the vehicle for use themselves. Did you get a copy of the "2019 GMC Limited Warranty and Owner Assistance Information" booklet with the RV? If so, it will state the day the warranty starts based on the first sale of the vehicle.

That’s it!!

Thank you, thank you @itsyRV, you have directed me to the concrete exhibit, the very contractual clause in print that I can finally put my fingers on. Now I just need to communicate with the dealer intelligently (and nicely) now that I know exactly what needs to happen.

This forum is a great place to get information/help as all the members are generous in providing their first hand experiences or solid knowledge on all kinds of issues/questions brought in. I thought I should at least provide update about the resolution, which until now has been all but abstract. If you are like me who vaguely knows how it (the subject) should work but is less certain about the interworking then read on (in the advent of COVID-19 virus scare, I’ve got nothing better to do than to read&write…):

The very exhibit I needed, and that @itsyRV directed me to is the auto maker’s Limited Warranty booklet. Except it is not the "2019 GMC Limited Warranty and Owner Assistance Information". Rather, it’s the “Cutaway Chassis Limited Warranty & Owner Assistance Information”. I have been reading the former version I downloaded from GM website and couldn’t find any relevant information there, until @itsyRV’s pointer gave me the clue. (Please note, that the two versions, and the T&C clauses are NOT the same. And as far as I am aware, the latter that came with the rest of the HM doc packet can only be purchased online.)

The official term GM uses to address the subject question is “Delayed Warranty Start”. The exact wording is the following:
“
Warranty on chassis which have been approved for a delayed warranty start will commence at the date and mileage the chassis was sold to the first retail owner. The extension is from the original date of delivery to the body company…
“
That is, the warranty starts on the day of delivery to the RV maker. Extension to the warranty period CAN be made with a Delayed Warranty Start Application by the dealer.

Unlike the common perception though, this Delayed Warranty Start extension is NOT by default, and certainly is not without caveat. This warranty extension for RV is 24 Months or 6,000 miles max. So, a 2020 model year MH that uses a 2018 chassis, for example, it will be likely out of luck in this regard, likewise, a brand new RV sitting in the dealer’s lot for over 2 years will lose part of its mfg. warranty. Please also note that dealers’ demo units are NOT eligible for the extension, which is specifically stated in the clause.

It is however less clear to me as to what would happen if this application was not filed prior to the first warranty service. Whether the GM dealer could or will reconcile the warranty date they obtained from their system and us providing the proof of purchase date on the spot is highly questionable - simply based on my past experiences dealing with such establishment… I hope our fellow forum members can provide their experience to prove me wrong.

As @way2roll said, this whole thing should not be overly complicated. The key word here is SHOULD. A lot of “should” in the world did not happen as such. If SHOULD is the rule of the nature world then we won’t need those stinky laws, contracts, or even the lawyers.