Forum Discussion
Finally
Oct 14, 2013Explorer
We have owned 9 RV's. 3 DP's and one gas (Winnabago). By far Tiffin has been the best. No one ever has to go to the Red Bay, Alabama Tiffin factory. There are a couple of members on this forum that post the same post over and over about "having to go the the factory". That just isn't true.
The great thing about Tiffin is if you do run into a problem, they answer their phones. On the few occasions we had to call, there was a tech to answer our questions. We feel like we'll be able to RV longer because of Tiffin's excellent customer support. This is not to say that they aren't built well. They are. We are on our second Phaeton. The only reason we bought the 2012 was for the half bath. We had 4 couples interested in buying our 05, so that says something about Tiffin's reputation.
Newmar and Winnabago were on our short list. We just thought the Phaeton's were prettier.
The great thing about Tiffin is if you do run into a problem, they answer their phones. On the few occasions we had to call, there was a tech to answer our questions. We feel like we'll be able to RV longer because of Tiffin's excellent customer support. This is not to say that they aren't built well. They are. We are on our second Phaeton. The only reason we bought the 2012 was for the half bath. We had 4 couples interested in buying our 05, so that says something about Tiffin's reputation.
Newmar and Winnabago were on our short list. We just thought the Phaeton's were prettier.
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