Mystery Leak & Inoperative Fridge - related?

Big_Blue wrote:

So far as Norcold not dealing directly with consumers, to a point I understand. To another point, it disrespects my 40+ years of electronics experience which includes working on strategic ICBM communications systems, heavy HF & Air Traffic Control Towers while in the Air Force. A simple swaptronics of an faultily designed over temperature 12 VDC control circuitry is well within my wheelhouse.

Is it reasonable to expect Norcold to attempt to vet every consumer that claims sufficient expertise to work on their products? Their liability insurance carrier likely wouldn't be very happy about the issues that would raise. You may be highly qualified otherwise, but I see nothing in your background about RVIA certification, or Ford RV Refrigeration training, etc., that would specifically qualify you to work on Norcold products. I'm not surprised they would take a CYA approach to DIY repairs. You know you're capable, they don't...