I have called Tiffin Customer Service several times, I have spoken with the Tiffin Regional Sales Manager several times, I have emailed Tiffin Customer Service and the Tiffin Regional Sales Manager with details and pictures.
I have also emailed Bob in the past. I did not get a response.
I assume yes Tiffin will make it right. It will just take a few months and hours of my time.
My forum post was just asking what others have experienced. As you will notice, I did not note the brand I was referring to or the dealer in the original post.