new motorhome problems
I just got back from red bay where I had some work done on my 2004 phaeton. I met some people with new motorhomes that had some real horror stories about problems they were having. Many had been ther...
Forum Discussion
2ndhom wrote:Old-Biscuit wrote:
Why are so many RV repair shops full?
Why does it take so long to get an appointment?
Why does it take so long to get repairs accomplished?
It ain't just Tiffins.
Maintaining a lower tech headcount = a nice backlog of jobs = more income for the repair shop.
Only true if they don't make money on parts and service.
Having run large dealerships for many decades, these were profit centers for us-- so we worked hard to meet customer demands.
Lots of ways to do this-- split shifts if building is the limiting factor, ordering parts when the vehicle comes in, so tech doesn't waste time waiting for parts, determining what work could be done in the parking lot so it didn't tie up a stall, etc.
IMO, long customer backlog is NOT good business.
