new motorhome problems
I just got back from red bay where I had some work done on my 2004 phaeton. I met some people with new motorhomes that had some real horror stories about problems they were having. Many had been ther...
Forum Discussion
Tntman wrote:
I can not believe that Tiffin is being belittled here. Red Bay is full because people go there on their way to southern areas for winter. I also use Red Bay and have NEVER had a problem with wait time. Tiffin has owners who go to Red Bay for repairs and stay for the winter, causes a full campground. Yes, I could go to a dealer to get my coach worked on, but Tiffin does not charge over one hundred dollars per hour for service. The repairman at Red Bay only work on Tiffin RV's so that means more knowledge than CW or dealers who work on everything.
My last point here, while in Red Bay, wife and I sit and talk to Bob Tiffin in his office. Bob started and owns the company, try that with the owner, president or CEO of your so called better built coaches. Tiffin has the number one selling motorhome in the US, maybe that says something.
Tntman, I don't think Tiffin is being belittled here. They have had three serious problems with their coaches. I, too, hope that Tiffin can get the problems worked out as they do make a nice looking coach and I would be livid if I spent $100,000+ for a coach that needs to be rebuilt in some way.
There was a story running here where a guy bought a new Zephyr that had cracked side walls near where the tag axle is located. The fix was that Tiffin painted a piece of fiberglass to match the swirls and ran it down the side of the coach for the repair. That is something that would not fly well with me (pictures of the repair were shown).
I think it's nice to sit with Bob for a chat. Our local Tiffin dealer in Cathedral City, CA, will put up a sign "Come meet Bob Tiffin".
I've never had anything structural happen to our coach with no need to ever go back to the factory for anything. Certainly a few adjustments at the dealer while it was new but nothing like what Tiffin has gone through with these three major defects.
Tiffin will get through this and I certainly hope that they do as my brother has been looking at a new Phaeton. But, meeting the owner of any company is not really a perk to me, I want to be out there traveling.
The fact that Tiffin fixes out of warranty units is absolutely the icing-on-the-cake for them to keep selling coaches.
MM.
