new motorhome problems
I just got back from red bay where I had some work done on my 2004 phaeton. I met some people with new motorhomes that had some real horror stories about problems they were having. Many had been ther...
Forum Discussion
Tntman wrote:
Mr. Mark
Tiffin has been very good to me and my 2003 Phaeton. The thing about Tiffin is that he will fix it if it was not supposed to happen. I talked to a guy who had side wall delam on his 1989 Allegro, he was at Red Bay, from Phoenix AZ, in 2002 to get the sidewall replaced. Bob was doing the repair free plus gave the guy a check to cover his gas mileage to and from Red Bay.
I talked to a guy who purchased a Monaco from Lazy Days in Florida. Seems the drivers side front air bag was rubbing the frame and blowing out. He had an engineer testify that the bag was positioned wrong, Monaco sent a "factory" rep to testify that there was nothing wrong with the design and the guy now owns yard art because Monaco refused to step up and repair their mistake.
There are millions of horror stories about RV's, but when Tiffin steps up to the plate and resolves issues, that is the important part I feel sets him apart from ALL the others.
I totally agree, I think I said that the saving grace of Tiffin is that they will fix out of warranty units. If I owned the Tiffin manufacturing company, I would try my best to stop the defects before they were built into the units. That alone will save the factory tons of money and time.
Monaco is no saint. I've never heard of an air bag issue like you described but I'm sure it happened. The airbag problem is not a known problem like the three major issues with Tiffin. Tiffin will win customers as they will know if something goes wrong it will be covered even after the warranty has expired.
Tiffin builds average quality motorhomes. Gorgeous, yes, problem free, no.
I'm looking to moving up the food chain to a custom coach. I've read many stories about those too and hopefully will get a problem free coach when the time comes up.
MM.
