Non-responsive manufacturers

With staff cut backs there is very little and there will be less direct contact customer service. With the slow down most manufacturers are going back to the "letter of the law" as far as their dealer agreements are concerned. Enough RV dealers and RV accessory dealers have complained to the manufacturers of the RVs and associated products about said manufacturers not abiding by the "dealer agreement". Which has a direct impact on the dealer's bottom line. Since this agreement is a signed contract you will get, "Contact your local dealer/accessory retailer" more often from every one instead of direct support. Deal with it or you will have no support network to install or warranty your products. There is no advantage (profit) to being a product "dealer" if the manufacturer is providing direct support to the end user.
Randy