prstlk
Apr 03, 2016Explorer
Norcold (Nevercold) fridge issues - AGAIN!
We are again having issues with our wonderful Norcold Fridge.
After many, many, many calls and letters to Thetford late last year they finally agreed in January to replace our cooling unit. This was to replace a cooling unit that was installed in February of 2015. So within 11 months we have now had 2 new cooling units installed. Both were installed by authorized repair people. The person who installed the last one says that the ventilation is all good and the fridge compartment placement is correct.
Everything worked fine for 2 months. We were stationary for those 2 months at a work camping job.
We left the job on the 3rd of March and now, 1 month later, we are having issues again.
The first issue is that it has quit working on AC. It will only work on LP.
The other issue is that we now have temps in the fridge compartment that are over 50 degrees and we have things spoiling before their use by date. We have it turned up as high as we can to 9.
The freezer is working great still and the ice maker is making ice.
The black 1 liter cylinder on the back of the unit is very warm to the touch but the fans are on and working. I reaching up on the coils they are only slightly warm.
The weather where we are located has been in the 60's and 70's so nothing too hot.
Again, I will ask, does anyone have any suggestions?
Our rig is a 2007 Holiday Rambler and the fridge is the Norcold 1200 but it has the newest cooling unit they have on it.
Please don't answer with "replace it" or "ditch it". Cuz we are looking at option. We are wanting good, reasonable help from preferably someone who has been here before.
After many, many, many calls and letters to Thetford late last year they finally agreed in January to replace our cooling unit. This was to replace a cooling unit that was installed in February of 2015. So within 11 months we have now had 2 new cooling units installed. Both were installed by authorized repair people. The person who installed the last one says that the ventilation is all good and the fridge compartment placement is correct.
Everything worked fine for 2 months. We were stationary for those 2 months at a work camping job.
We left the job on the 3rd of March and now, 1 month later, we are having issues again.
The first issue is that it has quit working on AC. It will only work on LP.
The other issue is that we now have temps in the fridge compartment that are over 50 degrees and we have things spoiling before their use by date. We have it turned up as high as we can to 9.
The freezer is working great still and the ice maker is making ice.
The black 1 liter cylinder on the back of the unit is very warm to the touch but the fans are on and working. I reaching up on the coils they are only slightly warm.
The weather where we are located has been in the 60's and 70's so nothing too hot.
Again, I will ask, does anyone have any suggestions?
Our rig is a 2007 Holiday Rambler and the fridge is the Norcold 1200 but it has the newest cooling unit they have on it.
Please don't answer with "replace it" or "ditch it". Cuz we are looking at option. We are wanting good, reasonable help from preferably someone who has been here before.