I purchased a new motorhome. It was my understanding that the PDI would be done today, and I was to be part of it. I drove 45 mins to be there at 1PM, and the service department wasn't aware that I would be there. They said that the PDI is done by them (they will go through every system, engine, etc.. and test it out and that it would take 7-8 hours which is why they don't have me be part of that), and that they would inspect it and get the items fixed. My walkthrough is Wednesday when I take possession of the unit. They said if anything is wrong with it when I do the walkthrough, it would definitely be covered under warranty and I could get it fixed there, or at 2700 service locations across the country.It seems odd to me that I would not be part of the PDI. Is that normal? Or is it their intention that my part of the PDI is during the walkthrough. The couple of small things that I have noticed they haven't hesitated to say that they would be fix. The unit is brand new, and I did a visual inspection of all systems, interior, exterior, tried things out, and test drove it and am very happy with it, but this just seems akin to getting an inspection done on a house and not being there?

superrayzor wrote:I purchased a new motorhome. It was my understanding that the PDI would be done today, and I was to be part of it. I drove 45 mins to be there at 1PM, and the service department wasn't aware that I would be there. They said that the PDI is done by them (they will go through every system, engine, etc.. and test it out and that it would take 7-8 hours which is why they don't have me be part of that), and that they would inspect it and get the items fixed. My walkthrough is Wednesday when I take possession of the unit. They said if anything is wrong with it when I do the walkthrough, it would definitely be covered under warranty and I could get it fixed there, or at 2700 service locations across the country.It seems odd to me that I would not be part of the PDI. Is that normal? Or is it their intention that my part of the PDI is during the walkthrough. The couple of small things that I have noticed they haven't hesitated to say that they would be fix. The unit is brand new, and I did a visual inspection of all systems, interior, exterior, tried things out, and test drove it and am very happy with it, but this just seems akin to getting an inspection done on a house and not being there?the service tech was being straight with you. don't be rushed during your walk-thru. our walk-thru ran about 2-hrs.

I would not sweat it as long as you are given a chance and ample time to do your own PDI.For the record the buyer is generally not present during home inspections.

If you find anything wrong with the rig DO NOT accept the rig until it is fixed.If you accept the rig, Camping World(guessing by your post) will have -no- incentive to fix it in a timely manner.If they don't have your money yet, they have lots of incentive to get it fixed.

MAke sure everything is fixed BEFORE REPEAT BEFORE giving them the money.As long as you have not paid you are at the front of the repair line. After you paid you take your chances

Difference between your inspection and theirs. I never had a walk through worth much.

Not being part of the PDI? | Good Sam Community

17 Replies

sch911
Explorer
Apr 26, 2016
HOW ITS SUPPOSED TO WORK

1. You do the PDI and create the hit list of things wrong.
2. You go home, the dealer fixes everything on the list.
3. You schedule the delivery.
4. You show up for the delivery check the unit to make sure all items are fixed.
5. You close the deal. You don't pay the dealer until this step.
Toddupton
Explorer
Apr 26, 2016
I don't think their pdi is what you would call a pdi. They are doing the prep. Install battery, tv, holders, etc. test the systems for leaks and things like that. Really you don't need to be there for that. The pre delivery inspection is different than the prep.
Goldencrazy
Explorer
Apr 26, 2016
Difference between your inspection and theirs. I never had a walk through worth much.
darsben
Explorer II
Apr 26, 2016
MAke sure everything is fixed BEFORE REPEAT BEFORE giving them the money.
As long as you have not paid you are at the front of the repair line. After you paid you take your chances
n7bsn
Explorer
Apr 26, 2016
If you find anything wrong with the rig DO NOT accept the rig until it is fixed.
If you accept the rig, Camping World(guessing by your post) will have -no- incentive to fix it in a timely manner.
If they don't have your money yet, they have lots of incentive to get it fixed.
Lantley
Nomad
Apr 26, 2016
I would not sweat it as long as you are given a chance and ample time to do your own PDI.
For the record the buyer is generally not present during home inspections.
rk911
Explorer
Apr 26, 2016
superrayzor wrote:
I purchased a new motorhome. It was my understanding that the PDI would be done today, and I was to be part of it. I drove 45 mins to be there at 1PM, and the service department wasn't aware that I would be there. They said that the PDI is done by them (they will go through every system, engine, etc.. and test it out and that it would take 7-8 hours which is why they don't have me be part of that), and that they would inspect it and get the items fixed. My walkthrough is Wednesday when I take possession of the unit. They said if anything is wrong with it when I do the walkthrough, it would definitely be covered under warranty and I could get it fixed there, or at 2700 service locations across the country.

It seems odd to me that I would not be part of the PDI. Is that normal? Or is it their intention that my part of the PDI is during the walkthrough. The couple of small things that I have noticed they haven't hesitated to say that they would be fix. The unit is brand new, and I did a visual inspection of all systems, interior, exterior, tried things out, and test drove it and am very happy with it, but this just seems akin to getting an inspection done on a house and not being there?

the service tech was being straight with you. don't be rushed during your walk-thru. our walk-thru ran about 2-hrs.

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Not being part of the PDI?

17 Replies

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