Forum Discussion

shlemon's avatar
shlemon
Explorer
Dec 15, 2013

Pleaure Way Excel Water Leaks

I have a 2012 Excel TS that leaks like crazy and I cannot seem to find anybody that can give advise on getting them fixed. Here are the issues

1.Tail lights leak into rear inside corners.
2.Rear door windows occasionally leak from the bottom up.
3.Passenger side rear door leaks into carpeted area inside door.
4.One of the two upper front windows leaks onto micro wave.
5.Massive leak through firewall onto drivers side floor.
6.If you remove the A pillar trim on both sides you will see that they have been leaking through the seams for a long time as there are rust run marks at the bottom of each pillar.
7.Water leaks down some of the screws that penetrate the roof where the fibre glass and metal roofs join.
8.And the newest leak is over each side rear window and the interior fabric walls and curtains are now stained by some black substance that was in the water.

Items 3 and 4 may be fixed (by me). On items 2,3,5 and 6 I have been to three different Ford dealers and had the windshield resealed twice and various other attempted repairs with no positive results. With help from Neil at PW I think we know what the fix is for number 5 and I am working with a ford dealer to perform that repair.

Nobody on the pleasureway owners group seems to have had any water leaks so i thought I would ask for advise here. I have had this unit since new (16 months) and have been trying to resolve these leaks basically since new. I have no dealer support locally because I didn't buy it from the local dealer so he is not helpful. Any advise is appreciated.

Stan Lemon
2012 Pleasure Way Excel
  • Just to clarify .... Neil at Pleasure Way has been helpful with suggestions and advice so I am not saying they have hung me out to dry. The local dealer has the mentality that says you bought it elsewhere so you are at the bottom of the list if you come here. As a result I am reluctant to start playing with him. Neil suggested I try a body shop on a roof reseal and get an estimate for them to approve. It seems that everyone who touches this thing has no idea what to do. I was hoping some one here may have had the experience and therefore an answer.
  • On the firewall leak check to see all wires are sealed.i had a toyota truck that laked and it was the antana wire was not sealed at the firewall
  • I have had 3 Excels including a 2012 and none of them had leaks. Call PW again and insist on talking to Dean and mention that you are discussing the problem on Rv.net and the forum referred you to him. It is very unlike PW not to handle a problem.

    Keep us informed,

    Nick
  • With that many leaks, and now damage, they should be replacing it, especially if they were told early enough that they could have fixed it before the damage. Pleasure-way usually makes a pretty well bit unit, so they should be all over this to get it taken care of. You dealer should also be helping in the dealings, because if you wind up in court, you would file on him also.

    I wouldn't fix anything yourself, it will just give them an out on responsibility.
  • I know this isn't necessarily helpful for your issue but...have you considered using the lemon law for this? If PW is aware of just how MANY leaks you have and hasn't done anything other than offer a little support, well... Let's just say that PW was high on our list but maybe not anymore. I would rather have heard that they bent over backwards, offered you a replacement unit, etc., than that you are essentially left hanging trying to get this all fixed by yourself, even though these issues have existed since you took delivery of it.