ron.dittmer wrote:
I remember during the recession 10 years ago, a few new Forest River owners were complaining they had day light from the outside seen inside their upper cabinets where the wall meets the ceiling. Apparently the construction interconnect between the wall and roof had gaps. The dealers solved the problems with friggin caulk.
After reading too many unhappy FR threads, I encouraged people (in private) to shy away from any Forest River product. I heard the company was bought out since those days, hoping the reformed company cleaned up their quality issues. Apparently not so much.
Spend the extra cash and buy a Phoenix Cruiser ;). PC owners are a happy bunch. Read our experiences on the PC forum HERE. No rig is 100% perfect and Phoenix Cruisers are no exception. But put into perspective, PCs are ranked very high in quality in design, material, and workmanship.
Actually, any RV purchased today can and will have issues, including the $500K+ class A's. Yes, there are manufacturers I would shy away from, based on historic quality, service and warrant issues, but I cannot put Forest River in that case based on my experience with our Sunseeker 2400R MBS Class C. There were a few minor issues in the coach that were taken care of promptly by the dealer and there was no hassle to get them fixed. I suggest that you contact another Forest River dealer and see about having them repair your coach rather than dealing with CW. Personally, my experience with CW service is below horrible and I will not use them unless there is no-one else within 500 miles of me when I need something. CW service, after the fact is very bad, work done is slipshod, and you are pretty much guaranteed several return visits and arguments to get things fixed. Again, go find a Forest River dealer with a good service department and you will be taken care of under warranty. Your only problem doing this may be the amount of time you have to wait to get a time slot for repairs. Good luck on getting items fixed up.
