Forum Discussion
dougrainer
Dec 15, 2015Nomad
1. IMO, MOST dissatisfied RV'ers are ones that rarely use the RV, so they never get it out and operate the various items and get them fixed. Items always seem to happen when they use it, BECAUSE they never use it and get the items fixed in the first few months.
2. FULLTIMERS, while they do have problems with new RV's, GET THOSE ITEMS FIXED IN THE FIRST FEW MONTHS. They are in them 24/7 and find the various items that can go wrong and then get them fixed. Once those items are found and addressed, they rarely seem to have problems.
3. People on these forums do not realize you CANNOT lump ALL problems in the same category and blame the OEM. If appliances fail and they are not install issues, that means the OEM is not at fault. If the chassis has issues on a motorized, that is not the OEM fault unless it was caused by the OEM which is rare.
4. Yes, almost all OEM's have quality issues at times. Some will allow quality to slip if they are trying to meet sales and production volumes.
5. All in ALL, the RV industry does a pretty good job overall. Yes, you will have problems and dumb mistakes, BUT, that also comes back on the selling dealer. If they do NOT do a good PDI, then the customer gets the problems. But, in the perfect world, the OEM would not have shipped to the dealer a unit with those problems. The dealer is the last link to get a satisfied customer.
6. A lot of RV'ers cause these problems by dealing with the volume dealers that care NOT for the final result---the dissatisfied customer is then the local dealers and the OEM's problem. Doug
2. FULLTIMERS, while they do have problems with new RV's, GET THOSE ITEMS FIXED IN THE FIRST FEW MONTHS. They are in them 24/7 and find the various items that can go wrong and then get them fixed. Once those items are found and addressed, they rarely seem to have problems.
3. People on these forums do not realize you CANNOT lump ALL problems in the same category and blame the OEM. If appliances fail and they are not install issues, that means the OEM is not at fault. If the chassis has issues on a motorized, that is not the OEM fault unless it was caused by the OEM which is rare.
4. Yes, almost all OEM's have quality issues at times. Some will allow quality to slip if they are trying to meet sales and production volumes.
5. All in ALL, the RV industry does a pretty good job overall. Yes, you will have problems and dumb mistakes, BUT, that also comes back on the selling dealer. If they do NOT do a good PDI, then the customer gets the problems. But, in the perfect world, the OEM would not have shipped to the dealer a unit with those problems. The dealer is the last link to get a satisfied customer.
6. A lot of RV'ers cause these problems by dealing with the volume dealers that care NOT for the final result---the dissatisfied customer is then the local dealers and the OEM's problem. Doug
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