Question on RV Mobile Tech...what do you think?

Thanks DaHose! I plan on making the call to him this afternoon. While I understand taking time (some time) for parts to arrive, when we talked on January 6th he told me he'd had the gas shocks for the bay doors for over a month. Why not let me know and give me the choice to have them fixed immediately. Along with the new track he was going to put in the window.