Forum Discussion
msturtz
Jan 19, 2015Explorer
I have had GS for many years. I have had varied experiences. Generally they just send someone in their list. A few times in very rural areas off major interstate freeways I had a lot of difficulty getting service because GS wanted to call someone very far away. The call center had difficulty dealing with RVs even though they are selling an RV specific plan. I have eventually been able to get service except once when the supervisor refused tow my rig out of a shop that couldn't fix it because the parts weren't available. The shop didn't want to continue to store a large MH. They were going to charge me $50 per day storage fees. I had Coach Net at the same time and after explaining the problem to them they gladly moved the rig. The excuse I got from GS was they upgraded their plans to provide courtesy towing of up to 100 miles. I had a platinum plan however shortly after I renewed my plan. They wanted me to pay to upgrade but even if I did wouldn't do the tow because it doesn't cover preexisting conditions.
About Motorhome Group
38,708 PostsLatest Activity: Mar 04, 2025