RV Service Timeframe
Whenever I take my RV to have it serviced, it always takes 3+ weeks to get the RV back. Following up with the service tech usually means calling several times before ever getting in touch with them a...
Forum Discussion
Having an excellent relationship with the service manager and service staff at my home dealer has served me well over the years.
I have cried wolf at times and they have jumped through hoops to get something repaired in those cases. I have also called to schedule very specific things for repair while we waited since we were enroute to somewhere. That has always worked well for both of us, but I have never been a no show or late for an agreed upon time. The dealer is 75 miles, one way, for us and sometimes is not convenient to get there and then return a few days or weeks later, but we have always been able to work through things to the satisfaction of both sides.
If we are getting something done that is a same day thing and I'm just sitting around their shop waiting they have given me a company vehicle to run around doing errands or maybe just to get me out of their hair. LOL
The point being, a good dealer and a good relationship is priceless. It's a two way street that sometimes requires accomodation from each party to succeed. A lot like a marriage.
I have cried wolf at times and they have jumped through hoops to get something repaired in those cases. I have also called to schedule very specific things for repair while we waited since we were enroute to somewhere. That has always worked well for both of us, but I have never been a no show or late for an agreed upon time. The dealer is 75 miles, one way, for us and sometimes is not convenient to get there and then return a few days or weeks later, but we have always been able to work through things to the satisfaction of both sides.
If we are getting something done that is a same day thing and I'm just sitting around their shop waiting they have given me a company vehicle to run around doing errands or maybe just to get me out of their hair. LOL
The point being, a good dealer and a good relationship is priceless. It's a two way street that sometimes requires accomodation from each party to succeed. A lot like a marriage.
