Forum Discussion
wnytaxman
Jun 25, 2013Explorer
Dixiechick wrote:
All motorhomes have some issues. The question is does the manufacturer stand behind his products? We took our Tiffin motorhome to Red Bay to have some work done that was covered by insurance. While there we were told we needed to have the end cap rails replaced. The original material was a very expensive fiberglass purchased from a well known manufacturer, industry standard at the time, that had a tendency to crack. It was replaced with aluminum. The slides and wet bay was examined. Our wet bay was ok but one slide floor needed work.
How much did all this extra work cost us? Nothing! This is why we will never have anything but a Tiffin product.
I think the best indication of Tiffin's problems can be found on the Tiffin Forum. One poster had made three trips to Red Bay to have his roof replaced or fixed three separate times. The issue that I see is not that Tiffin does not take care of their customers after the fact, but that there are major issues with the product before it ever leaves the factory. When a customer has to make three trips from Canada to Alabama and then still has problems, well, that is not good customer service by any definition.
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