Forum Discussion
usersmanual
Oct 02, 2016Explorer
dougrainer wrote:usersmanual wrote:
I have been involved in the RV sales and repair business since 1985
we for the most part always make money on warrenty repair but not quit at the same rate as our door rate.Sometimes we are shorted on time by a manufacturer and the next time we short the manufacturer so it all works out in the end
I have dealt with many manufacturers over the years you have to know them all to play the game
Well, I have been involved in just the DEALER SERVICE end for 37 years and I can guarantee you do not make money on warranty. Not when you add in the cost of warranty clerks and all the parts order and returns and the lower Flat Rate times involved. There is NO game. Doug
Doug please,what you may have experienced is what you did.We have always in the end as I explained earlier come out ahead in warrenty repairs.Please don't tell me what I have done or not done in this situation as you have not a clue as to who Iam and /or what RV dealership I co own with my business partner of 31 years
OK ?
thanks
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