Forum Discussion
the_trippers
Oct 03, 2016Explorer
I've read that Manufacturers pay $80/hr for their warranty work, but that dealers typically charge $120/hour, thus their disinterest in doing warranty work.
And typically the dealer will let warranty work sit for as long as possible to discourage return warranty work. Dealers are booked up with work that pays much better and without the manufacturer arguing with their charges.
I had to involve an attorney to get warranty work done after several return trips for the same issue and after many months of 'waiting for parts', and still the work was not done correctly etc...
On my last visit to a dealer, had the service rep suggest calling a mobile repair service instead of bringing to them. So that's my next call.
And typically the dealer will let warranty work sit for as long as possible to discourage return warranty work. Dealers are booked up with work that pays much better and without the manufacturer arguing with their charges.
I had to involve an attorney to get warranty work done after several return trips for the same issue and after many months of 'waiting for parts', and still the work was not done correctly etc...
On my last visit to a dealer, had the service rep suggest calling a mobile repair service instead of bringing to them. So that's my next call.
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