Forum Discussion
xctraveler
Oct 11, 2016Explorer
I have dealt with 2 mfgs. Fleetwood was the coach we owned the longest, it is no longer the same company that made our coach in 2004. They had parts, but were not responsive to service needs of owners. Dealers were better, at least the ones I dealt with.
Now own a Phaeton by Tiffin Motorhomes. The factory has been very helpful in replacing items that have broken through use or abuse or just failed. Under warranty they were very good, both at the factory service center and at Tiffin dealers. Have had fine support at dealers although we usually avoid them for either Freightliner for chassis/engine work or mobile techs for items that can be repaired on site. I am very satisfied with the support I have received and do not worry about being anyplace in the country when service is needed.
Now own a Phaeton by Tiffin Motorhomes. The factory has been very helpful in replacing items that have broken through use or abuse or just failed. Under warranty they were very good, both at the factory service center and at Tiffin dealers. Have had fine support at dealers although we usually avoid them for either Freightliner for chassis/engine work or mobile techs for items that can be repaired on site. I am very satisfied with the support I have received and do not worry about being anyplace in the country when service is needed.
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