SIMPLE fix just became COMPLICATED...

Bill S. wrote:
Sorry about the problems you're having, almost right out of the gate. That always makes us second guess our decisions, but hang in there.

There are several issues that concern me. If the slide is hanging up in the front, I would look into that, and find out what is causing it. I'm not familiar with your rig's system, but there are usually glides of some sort, that the weight of the slide, slides on. Is one broken or missing? Is there something that has changed with alignment of the slide in the wall?
The glides are straight and true, and even sprizting them with silicone spray didn't change things. The slide has been extended and retracting about a dozen times in the past month, so nothing related to sitting awhile, either.

Have you checked for full voltage at the pump motor, while someone operates the controls? I haven't heard of a pump motor burning out, so 2 in a row for you, seems very odd. Could it be a control relay, or bad connection in the electrical system for the pump? Have you tried running the motor (either the old one or new), directly from a 12v battery? I would check these things first.

BTW, do you happen to be a member of a certain boating forum? We have a member there with a very similar screen name, who I think I remember saying recently bought an RV. Hope we can get thing figured out quick. Maybe a call to "Equalizer" customer support may help.

The glides are straight and true, and even sprizting them with silicone spray didn't change things. The slide has been extended and retracting about a dozen times in the past month, so nothing related to sitting awhile, either.

Yes to your voltage question. 13.57V at the solenoid, but jumping to the motor produces nothing. Good idea about using a spare battery.... the old motor did nothing when connected to a battery; no hum, no twisting, nada. There are two in-line fuses that both check good for continuity, and there isn't a bit of corrosion or rust in the compartment.

yes to the THT question. I've posted on that board as well, just to mine other diagnostic input.


What's perplexing is that:
a. this happened all of the sudden. No warning.
b. the jacks keypad was the tell-tale, because it began beeping the "jacks down" alarm when I started the unit.
c. replacing the motor allowed the slides to function and the Jacks light to go out, but then the front of the front slide hung up and wouldn't extend all the way.

Equalizer has been great from a CS standpoint, and has sent a number of trouble-shooting guides. I couldn't ask more from them; especially when the cause has to be something simple...that's I've overlooked so far.

Thanks for the input, guys. Keep it coming.