Old-Biscuit wrote:
You bought the wrong product
Notified company it didn't work
Company sends you a case of right product
Good company response.......not sure I understand their business model
The business model is simple...they have an extensive line of products...the product I needed was not handled by the home supply company; Liquid Nails provided the correct product. Some wrote in response to my original post in November that they had a similar occurrence. Liquid Nails could have done nothing. Without any prodding, they got the right product to me. A+
