Tiffin Motorhome repair Red Bay rule change
This may have already come up before in this forum but it was news to me. I may be the last to know. Tiffin will no longer make repairs to their motorhomes that are over 10 years old. I had a level...
Forum Discussion
Doug,
IMO much of the Tiffin culture has been developed by their "legendary service".
While I agree with you 100% on some people abusing the system (I'm not saying the OP did, I don't know that situation), they brought much of this on themselves by past practices. I have spoken with many Tiffin owners who have made the trip to Red Bay more for the event of it than needing any real factory service. Getting something fixed was more of a secondary excuse to make the trip itself. It looks like times may be changing.
As you well know, in some ways the old Newmar 3 year warranty suffered much the same fate. Locally people were driving an hour to the dealer to get a $4.00 light replaced or some other simple, easy job done.
While very well intentioned, sometimes things get out of hand.
IMO much of the Tiffin culture has been developed by their "legendary service".
While I agree with you 100% on some people abusing the system (I'm not saying the OP did, I don't know that situation), they brought much of this on themselves by past practices. I have spoken with many Tiffin owners who have made the trip to Red Bay more for the event of it than needing any real factory service. Getting something fixed was more of a secondary excuse to make the trip itself. It looks like times may be changing.
As you well know, in some ways the old Newmar 3 year warranty suffered much the same fate. Locally people were driving an hour to the dealer to get a $4.00 light replaced or some other simple, easy job done.
While very well intentioned, sometimes things get out of hand.
