Bruce Brown wrote:
DSDP Don wrote:
"hfbundy"......First off, this is quite a post for your first one on this forum, along with the fact you told others not to address your complaint because you know what you're doing!
Exactly. I happen to be good friends with my Ford dealership owner, who happens to also own an RV dealership.
I was just trying to get a handle of where he was at and where to go next, but, apparently he's looking to complain rather than to get to the bottom of what's going on.
I wish him luck, I'm done offering to help.
I did not ask anyone to not address my complaint. All I was saying is that I and many other owners already know that the tow haul feature on the 2016 F53 16,000# and 18,000# chassis does not work. I do not need any instructions on how to activate this feature when it is operable. All I am asking for is any assistance anyone can give in getting Ford to address the complaint. I have been trying to get this resolved since October 2015. The problem has already been confirmed by my Ford dealership at that time, but they were told on the hotline - no code, no problem.
