Here's an idea....why don't you reread what you've written above. Not ONE word describes what issue you're having. You quote sections out of the Ford manual, yet you don't say what the issue is. The only inkling you give is that it can't be downshifted manually in 5th and 3rd, something it's not designed to do.
Now if you were to say....While descending a grade with the cruise control on in tow/haul mode, my speed picks up and the engine braking is non existent, or I apply the brakes while in tow/haul mode and the engine assist does nothing. No where do you state any of this.
Again, slow your role and reread what you posted. You just keep telling us you're not going to repeat yourself, but you would have to say something to repeat yourself.
Apparently, you think the tow/haul mode is psychic and as you go down hill it should slow you down.....it has to be told to do so, either by the cruise control or applying brakes.
If you didn't have such an attitude you would probably get more help, but it's easy to see when your complaint is going nowhere.
