They might have done you a favor. Our local Ford dealer can't get an oil change done right. They left the hood unlatched on my wife's Explorer, I found out about it running 55mph down the highway. Thank goodness for safety latches. Brought in my 2005 F250 diesel ONCE, they left the hood unlatched on that one also. I discovered it before I left. Took my present F150 Eco in for an oil change just before towing our RV out to Arizona last September. Got it home and discovered that oil had been blown all over the top of the engine, apparently started without the oil cap on. Now I drive 25 miles to get an oil change done at another dealership.
Find an independent shop that has the right equipment and experienced staff. That doesn't mean A-1 Oil Change or the like.