warranty secrets revealed

In 2010 we bought a new 5th wheel and 5 days later we were on our way to Rockport TX. Upon arrival we had some issues and contacted a local dealer for repairs. Since we were winter Texans and I wasn't going to pay for a service run we had to take our unit to the dealership. We explained to them that we lived in that thing but it didn't do any good. We had to take it back 8 times and each time we asked them to call us when they were done so we could come and get it. Once at 4:30 I called and asked what the status was and they said we tried to call you immediately after you left to tell you that the part wasn't there for us to put on but you didn't answer. I pulled my phone records up later and there was no call from them listed. Anyways to make a long story short I had to wind up taking my unit back to the dealership where I bought it from after we returned home for 2 additional problems. They informed us the previous dealership introduced additional problems fixing the problems that we took it to them for.