Forum Discussion
CA_POPPY
Jul 21, 2013Explorer
We had a water leak that showed up soon after we bought our brand new PW Excel back in early 2004. I have never, ever heard of anybody else with the same problem, we must have just been "lucky?" The first symptom was water marks on the fabric wall next to the galley where you enter via steps. We could not tell where it came from. The PW went back to the dealer where they put silicone gel all around the galley window, assuming that's where water had come in. It hadn't rained, however, this being So Cal desert, and we hadn't hosed the RV down. The silicone around the window looked crummy and spread out a little on the drive home. That was not great and we wouldn't have minded too much but the water marks reappeared every time we went anywhere. Obviously, the window was not the issue.
Finally, PW had us take it to CW for repairs and they sealed something under the counter around the sink that had missed being sealed at the factory. PW told us the secret for getting the water marks off the fabric and I became adept at blotting the stains with Clear Choice spot remover while simultaneously drying the fabric with a hair dryer. Done at just the right speed and dryer heat, this worked well, which was good because the water marks came back again the next time we used the water pump. Finally, DH went into the cabinet under the sink (no easy task) and probed around until he found the source, which was not at all easy. A fitting in the plumbing had never been sealed at the factory. He took it apart, properly sealed the connection and no more leakage! So obviously, somebody at the assembly line took a break and forgot where he was in the process when he got back. I am sure there are water stains inside the sink cabinet that we will someday have to explain to a buyer but there is no mold or odor. We've never had leaks anywhere else in the unit.
Finally, PW had us take it to CW for repairs and they sealed something under the counter around the sink that had missed being sealed at the factory. PW told us the secret for getting the water marks off the fabric and I became adept at blotting the stains with Clear Choice spot remover while simultaneously drying the fabric with a hair dryer. Done at just the right speed and dryer heat, this worked well, which was good because the water marks came back again the next time we used the water pump. Finally, DH went into the cabinet under the sink (no easy task) and probed around until he found the source, which was not at all easy. A fitting in the plumbing had never been sealed at the factory. He took it apart, properly sealed the connection and no more leakage! So obviously, somebody at the assembly line took a break and forgot where he was in the process when he got back. I am sure there are water stains inside the sink cabinet that we will someday have to explain to a buyer but there is no mold or odor. We've never had leaks anywhere else in the unit.
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