We just got our Aria 3901, 2019, two weeks ago tomorrow. We are full timers, so this is our new home. We absolutely love this model and took our time choosing it. I needed an office space and found a great place in the bedroom vanity. We love the exterior and interior designs and there is plenty of space. We are also very pleased with the smooth ride compared to our previous coach.
Our biggest issue is with the AC units. They do not cool the coach to a comfortable temperature during the day. We are in Oklahoma right now and in the afternoon, we cannot get below 88 degrees when the temperature is in the nineties. The bedroom AC would only work on low and does eventually cool the bedroom at night. It tripped the breaker on High or on Auto. The living room one would only cool down to 88 degrees during the day and was only pulling 4 amps.
We let the dealer know of this issue within three days of the purchase. We took it in and they did some things and sent us back where we were camped. It only got worse. We went back in and they replaced the living room unit and did a few things to get the bedroom unit to run on high. Now, four days later, we are basically where we started. The AC, from 2 to 8:00 pm will only cool the coach about 10 degrees lower than the temperature outside. A person from Thor called about my complaint on this and said that I would need to get used to this and that I could not expect the AC to work like one in a home would. This is disappointing to say the least.
The only solution we have come up with is running the engine for a couple of hours and using the cab AC as a third AC unit. We will also get sun screens put on the exterior as we want to go to New Mexico and it is warmer there. We will also look into adding a third AC unit to the roof of the Aria. We are disappointed in the AC units and Thor’s lack of concern or customer support, but we are enjoying the rest of the coach.
If you are looking to buy an Aria, you should think about your summer temperatures and the temperature you plan to use your coach in. If you are in poor health or do not handle the heat well, this is a real problem. We are looking at putting thousands of dollars into this cooling issue since Thor is not interested in helping us. I hope this information will help you make a good decision for your family, as this is quite a large purchase.
Dr. Terri Edwards