Forum Discussion
NAUTIQUE
Aug 09, 2017Explorer
Well... just to update:
Last Friday I went out and grabbed a 1 pound bottle and tried it - no different!
(I could hear it light and could feel heat but there was no flame coming out the small holes at top of burner tube.)
Called Weber customer support - had one guy tell me to try using a wire brush and brush top of burner - "it may be mfg. oil"? Ok? tried it didn't seem any different.
Called back and got a very nice girl who thought the regulator might be bad & put in an order to send me a new one free of charge. (She also said that using the bottle it should light fine right away - if using a hose off the MH tank, let it sit a couple minutes before lighting.)
Hitched it back up to the hose & relit - let it burn for awhile - went back to shut it off after about 10-15 minutes & actually could see a little blue flame!
Went away for a mini vacay the next day.
Took it with us and tried it a couple times - now had blue flame that i would expect & cooked great!
Soooo... not sure what that was all about, but definitely works fine of the MH tank with extend-a-stay!
Just seemed like it took awhile to burn-in? Maybe it was some MFG oil or something?
Looks like I'll now have a replacement regulator. :@
Last Friday I went out and grabbed a 1 pound bottle and tried it - no different!
(I could hear it light and could feel heat but there was no flame coming out the small holes at top of burner tube.)
Called Weber customer support - had one guy tell me to try using a wire brush and brush top of burner - "it may be mfg. oil"? Ok? tried it didn't seem any different.
Called back and got a very nice girl who thought the regulator might be bad & put in an order to send me a new one free of charge. (She also said that using the bottle it should light fine right away - if using a hose off the MH tank, let it sit a couple minutes before lighting.)
Hitched it back up to the hose & relit - let it burn for awhile - went back to shut it off after about 10-15 minutes & actually could see a little blue flame!
Went away for a mini vacay the next day.
Took it with us and tried it a couple times - now had blue flame that i would expect & cooked great!
Soooo... not sure what that was all about, but definitely works fine of the MH tank with extend-a-stay!
Just seemed like it took awhile to burn-in? Maybe it was some MFG oil or something?
Looks like I'll now have a replacement regulator. :@
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