Forum Discussion
Kaz
Apr 17, 2016Explorer
Mondooker wrote:
Will a Ford dealer perform scheduled maintenance on a motorhome like oil change etc with the 6.8-liter V10 engine?
If the answer is yes, will they also perform engine, brake and transmission work on the motorhome, or does it have to a Ford truck center? Or do you take it to an RV dealer?
I was having a dickens of a time finding dealers convenient to my location, so I called the Ford customer assistance number (1-800-392-3673) listed in the chassis owner's manual (not the motorhome manual). It was hard for the operator to find one so she promised to call me back. Thirty minutes later, I got a call with 3 relatively nearby locations. She apologized but explained that it took her that long because she personally called each one (!) to make sure they could and would work on a motorhome. So far, I've used the dealer only for scheduled maintenance, but they seemed happy to do the work.
Same deal when I lost the torque converter while on the road. The Ford customer service folks (roadside assistance in this case) took responsibility to find a place that would work on a motorhome transmission and then called me back.
If hunting around on your own isn't working, give the Ford customer service folks a shot. I'm sure they can help.
No wonder Ford didn't need a bailout!
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