I don't want this to sound like I don't like or want qualified service dogs however if you check the ADA code you will find that the ADA only recognizes certain ones, right or wrong emotional support, therapy and companion dogs aren't covered. The animal has to have been trained to do a specific task/s that relates to the disability. You can have more than one service animal if they perform different tasks ie you may have more than one thing wrong and one animal does one task and the other animal does a different task.
What I see is Joe or Josephine citizen thinking and or saying there dog is a service animal just because they bought it a vest (which by law is not required) just so they can take their dog anywhere they want with them. Some are quite vocal about it as well and make a big scene about it. One problem is the business cant do much about it, you can only ask two questions- is it a service dog required for your disability and what task/s does it perform. You are not allowed to ask for papers/certification or a demonstration of tasks performed. So since they are already lying about the need for the dog they have no problem about lying when you ask about it.
