Forum Discussion
Old-Biscuit
Jan 17, 2014Explorer III
n7bsn wrote:Old-Biscuit wrote:
Unfortunately a business owner can not question someone on whether or not the dog is a true service dog.
....
NOT true
ADA.GOV link
Check the first item in the exclusions section
1st item in exclusions;
When it is not obvious what service an animal provides, only limited inquiries are allowed. Staff may ask two questions: (1) is the dog a service animal required because of a disability, and (2) what work or task has the dog been trained to perform. Staff cannot ask about the person’s disability, require medical documentation, require a special identification card or training documentation for the dog, or ask that the dog demonstrate its ability to perform the work or task.
" Excuse me, is that dog a service animal?"
"YEP"
"What is it trained to do?"
"Provide comfort!"
End of questioning........
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