In April of this year I had to have my elderly cat euthanized. Aside from the feeling of loss from Buddy dying I was not happy with the vet or his new partner and the way I felt rushed thru the entire...
Sorry for your loss, it's never easy. I would have given the same rating.
When my wife's 16 yo American Eskimo passed, it was in her arms, not at the vet. It was at night, and we called the night time number. The vet returned from a function he was attending at 9 pm to help us out. He was kind and understanding. This vet has a customer for life.