In April of this year I had to have my elderly cat euthanized. Aside from the feeling of loss from Buddy dying I was not happy with the vet or his new partner and the way I felt rushed thru the entire...
I'm a veterinarian and I would have rated (ranted) just as you did. There is no excuse for the lack of communication. The situation was obviously filled with tension and stress and the way it was handled only made it worse.