Forum Discussion
joebedford
Feb 11, 2016Nomad II
vjstangelo wrote:X2
Did you create a system image and a recovery disk? If yes, boot from the recovery disk, and you should get an option to restore the operating system from an image. What you are doing is writing over the corrupted hard drive (and the virus which has taken over your system) with the saved image that does not have the virus.
Some of these things actually encrypt the hard drive and there is essentially no foolproof way to recover. Since it's a new computer, hopefully you won't lose too much if you have to go back to square zero - i.e. reformat and reload OS.
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