Forum Discussion
BobsYourUncle
Jun 11, 2019Nomad
Update for all you who helped me here:
Took me a while to find the time, but I am now a totally sold Crutchfield customer!
I had an application issue with their site. I input the model year but it wasn't quite right. Mine is 2007 classic, same as 2006. Anyhow, without boring you with details, I emailed Crutchfield Canada.
This is where it got fun.
I promptly got an email back from a CSR named Lex. I went back and forth with him more than a dozen times over this application thing.
I don't think I have ever in my life had a better customer service experience than I had with Lex. Every email I sent, he quickly and cheerfully responded to. Then I got busy and back burnered the project a few months. When I emailed him back a couple weeks ago, he was right there for me again.
I ordered my stereo and install gear for the 2006 application. A few days later it was on my doorstep. Awesome service!
A week ago Sunday I pulled my dash apart, pulled the old unit, got out my soldering gun and shrink tube and got after it.
The instructions were clear and concise, it was a breeze to hook up all the wires to the stereo pigtail. Color codes all matched perfectly.
Got it done, installed it and cranked it on. Wow! Nice! :)
Great sound, pairing my phone was a breeze and it works great! Now I have all the functions of a much newer vehicle. I plugged in a memory stick with all my music on it. 2 thumbs up!
I had one minor thing, the steering wheel mute button doesn't work. Most likely I misunderstood the instruction about 1 wire. I emailed Lex. He personally phoned me, patched me through to tech support to figure out why! Talk about super amazing customer service!
I thank you all for suggesting Crutchfield. These guys are truly in a class of their own. 5 Star, 10/10 rating.
I'm a happy guy, got my new toy and it works great.
:):):)
Took me a while to find the time, but I am now a totally sold Crutchfield customer!
I had an application issue with their site. I input the model year but it wasn't quite right. Mine is 2007 classic, same as 2006. Anyhow, without boring you with details, I emailed Crutchfield Canada.
This is where it got fun.
I promptly got an email back from a CSR named Lex. I went back and forth with him more than a dozen times over this application thing.
I don't think I have ever in my life had a better customer service experience than I had with Lex. Every email I sent, he quickly and cheerfully responded to. Then I got busy and back burnered the project a few months. When I emailed him back a couple weeks ago, he was right there for me again.
I ordered my stereo and install gear for the 2006 application. A few days later it was on my doorstep. Awesome service!
A week ago Sunday I pulled my dash apart, pulled the old unit, got out my soldering gun and shrink tube and got after it.
The instructions were clear and concise, it was a breeze to hook up all the wires to the stereo pigtail. Color codes all matched perfectly.
Got it done, installed it and cranked it on. Wow! Nice! :)
Great sound, pairing my phone was a breeze and it works great! Now I have all the functions of a much newer vehicle. I plugged in a memory stick with all my music on it. 2 thumbs up!
I had one minor thing, the steering wheel mute button doesn't work. Most likely I misunderstood the instruction about 1 wire. I emailed Lex. He personally phoned me, patched me through to tech support to figure out why! Talk about super amazing customer service!
I thank you all for suggesting Crutchfield. These guys are truly in a class of their own. 5 Star, 10/10 rating.
I'm a happy guy, got my new toy and it works great.
:):):)
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