Another Poor Shipping Report
Sir, On 06-04-15 I ordered the tireminder TPMS TM66-6 kit (#74082). As of 06-10-15 it still shows processing. I called customer service and confirmed it was still "processing". The items shows to ...
Forum Discussion
jd3520 wrote:Please keep us posted here on the shipping schedule.
Sir,
On 06-04-15 I ordered the tireminder TPMS TM66-6 kit (#74082). As of 06-10-15 it still shows processing. I called customer service and confirmed it was still "processing". The items shows to be in the warehouse and I confirmed they do have the item in the warehouse. I have ordered from CW several times in the past and service was good. From the other posts I've read, it appears your shipping department has dropped to an all time low in quality. As with others I believ I will shop elsewhere in the future. I've already told fellow RV'ers about the poor service and they have made statements about shopping elsewhere too.
What plans, if any, do you have for improving your customer service? I know CW is large but its customers will not stand for much of this.
Chuck
