Forum Discussion
MrWizard
Jun 11, 2015Moderator
#1 Rule : never update ANYTHING until you have verified "no problems"
by checking numerous reports online
did it work on the new PC before you updated the phone
i have brand new Win 8.1 HP laptop, and i've No trouble with my Android phone
plug the phone
don't try to do anything with it
then go to control panel
then device manager
go down the list find your phone AKA media device, might be in the USB list
might be under the disc drive list
click on device
and choose update driver
you might have to do a delete driver first
then repeat the update procedure
by checking numerous reports online
did it work on the new PC before you updated the phone
i have brand new Win 8.1 HP laptop, and i've No trouble with my Android phone
plug the phone
don't try to do anything with it
then go to control panel
then device manager
go down the list find your phone AKA media device, might be in the USB list
might be under the disc drive list
click on device
and choose update driver
you might have to do a delete driver first
then repeat the update procedure
About RV Must Haves
Have a product you cannot live without? Share it with the community!8,803 PostsLatest Activity: Dec 11, 2025