Anybody with a Dell have trouble installing W10 ver 1809?

I have a Dell Studio XPS 7100. A hot PC when new and better than average even now 8 years later. If you know me, you know I advocate in this forum to run all windows updates and I've never had a problem, until now. Despite the fact that the update installed on two other PCs much older and less capable than mine and on my wife's newer and more capable than mine, it just wouldn't go after many attempts and getting 'help' from Microsoft. After about the 8th attempt under remote tech session control, when the update failed (again) the rollback didn't work properly and it deleted my user account - not the data or programs, just the account. MS said there is no direct way to recover the account, I had to create a new account and re-establish the links to my data and between my programs and my data. I've pretty much done that. Garmin was the worst but that's a different story.

I've poked around the Microsoft and Dell support forums and while there are similar problems on earlier W10 versions, nothing about this one.

The last two MS techs brought up the Dell website and showed me that Dell has only certified my machine for W7 and therefore the update won't work. I brought up the Dell website for one of the old machines and showed that it's certified for W Vista. He didn't believe me that 1809 would work on that machine but I let him/her remote into it to verify the W10 version.

End of rant. Anybody else seen this problem?